Victorian Credit Co-operative Association (VCCA) produced news and educational video for the Australian Federation of Credit Unions Ltd (AFCUL). This is the first volume in a series. Topics include: “Teller Training” followed by “The Importance of Good Government Relations” featuring AFCUL’s Peter Timmins, “Collections – The Collection Call”, “Directors – Is This A Matter For The Directors?”, featuring Alan Parry, Chair of ED Credit, “Financial Counselling: Why & How” and “The Supervisor’s Role In Staff Training”.