Heritage Bank is a customer-owned bank that began in 1875 when the Toowoomba Permanent Building Society was established. In 1897 the Darling Downs Building Society was established. The two organisations co-existed side-by-side in Toowoomba until 1981, when they merged to become Heritage Building Society. In 2011 Heritage Building Society changed its name to Heritage Bank. In 2023 it merged with People's Choice forming Heritage and People's Choice Ltd. The combined entity trades as People First Bank.

Our collection of Heritage Bank material includes their annual reports of the 21st century and contemporary governance documents and reports published online. We also hold copies of A Century of Homemaking – a History of the Toowoomba Permanent Building Society 1875-1975.